Friday, April 23, 2010


Patron: Do you know where you keep your cookbooks?
Me: (Of course) I do. And walk to the shelves to show him.

Monday, April 12, 2010

My Email from Your Computer?

(Over the phone)

Patron: I want to use your computer.
Me: Sure. Do you want me to book a time for you?
Patron: My computer at home is dead and unplugged. Can I get my email from your computer?
Me: You want to use our computer to access your email, right?
Patron: Well, I want to get my email.
Me: Right. You can use our computers to read your email.
Patron: But my computer is dead.
Me: You said you wanted to use OUR computer.
Patron: Yeah, can I compute my email on your computer.
Me: (Trying to clarify again) You want to use one of our computers to read or send an email. Is that what you are asking me?
Patron: Yeah, but my computer is dead. Will my email work on YOUR computer?
Me: Oh yes! You can access your email from any computer (confirmed her email was universally available).
Patron: Okay, so I can read my email on your computer even though my computer at home is dead. right.
Me: Right.
Patron: Thanks. I will come in and use the computer.

Tuesday, April 06, 2010

Author in the Rye??

Patron (young female): Do you have Author in the Rye...?
Me: Author in the Rye or Catcher in the Rye?
Patron: Oh, Maybe. It is a famous book.
Me: That would be Catcher in the Rye.
Patron: (shyly) Thanks.

Saturday, April 03, 2010

Slow Cooker Recipes

Patron: (pointing to the public computers) Can I hit this button and get slow cooker recipes?
Me: What are you looking for? Books with recipes or something from the Internet?
Patron: I just want a recipe to take home with me!!
Me: Elaborating on my earlier question - would you like a book to take home or are you looking for something to be printed out.
Patron: Can you just show me how to use this?
Me: (Trying to explain how to use "this") you can check our catalogue (our home page is the catalogue) or you can find something on Google.
Patron: No, no. Just get me something printed.
Me: Do you have a certain recipe in mind or a favourite website for slow cooker recipes?
Patron: No.
Me: Just Google for something and ask him if he wants this printed.
Patron: Yes. Do I have to pay for this?
Me: Yes. 10 cents please.

Patron leaves.
Me: Left wondering about my reference interview skills!!!