Friday, April 24, 2009

Conference

We have our provincial library conference coming up soon and I am busy working on my presentation for the conference. Hence all is quiet on the western front.

My paper is going to be about diversity in our province with a focus on multiculturalism. We have always had many international students coming to our University, but now there are more people coming with jobs, opening businesses, etc. While the students usually thought of this place as their temporary aboard, the newer immigrants are actually staying. And, of course, the social make up of immigrants has changed a lot since the early 1900's. As opposed to Europeans, we get more Asians, immigrants from middle east and Africa.

Once I finish the conference, I hope to have more time to write for the blog.

Sunday, April 05, 2009

Demand or request?

I absolutely dislike it when patrons come in or call and tell me how I should search for their information. I have probably mentioned this before.

I had a call today from a patron who started off with: "I want you to go to the Red Book and....." I could feel my blood pressure going up. He continued, I'll narrow down to the years 2000 and 2001 for you so you know which book you need to look at.

Really! Why thank you! What would I do and where would I be without those friendly!! instructions.

Just ask a question and if I need further information I'll ask you. Deal?

Wednesday, April 01, 2009

Patrons in a hurry!!!

It amazes and amuses me when a patron comes in with a lengthy question that requires a lengthy answer or some considerable time to search for an answer. But while you start answering or looking for an answer, they remember that their parking meter is running out or they have a bus to catch in 2 minutes.

With computers and online information things are speedy. But not that speedy people. If you have a question and want an answer, consider spending some time finding the answer. When we say answers are at our finger tips (with online sources), don't take it literarlly!

Perhaps they (and us librarians) need iphones........mmmm....how long would I have to wait for that I wonder.