Showing posts with label patrons. Show all posts
Showing posts with label patrons. Show all posts

Thursday, October 01, 2009

More personal favours

Twice last night I was asked by patrons if I would let them use my computer or my email. There are about 25 computers they can use in the library.

The first case was a lady who wanted to send something to her email from the web and then print it (don't ask me why). Alas, she forgot her mail password. So she wanted me to sit with her, send this stuff to my email and allow her to print it from there. Common! I should mention I printed it off the web for her.

The second case was a young man who couldn't download Skype on our computers. We don't allow downloads. So he wanted me to download it on my computer so he could quickly talk to someone!

Would you walk into an office building (say you are in the building for a reason) and ask the staff there to use their computer? Given we are a public service and not just some office building - still, isn't there a limit as to what can be expected of us.

If you are new here you should read my other entries on what people ask at the library.

Wednesday, September 09, 2009

Sweetheart Librarian

I had a question over the phone today from a patron who explained the contents of a book - Canadian author who wrote about himself and his son; had to do with them watching movies - now she couldn't remember the title.

It didn't take me too long to find the book as I had heard of it. She called me a sweetheart for finding it so quickly and relieving her of her headache.

A few days ago, I helped a patron (she was about 80 years old) find books on dating and relationships by Dr.Phil. This patron has promised to bring me flowers some day for all the help I offered.

I must be having a good month........Hope this luck lasts.......

In case you are wondering about the title in the first case: Film Club: A True Story of a Father and a Son by David Gilmour.

Tuesday, November 18, 2008

It's the season to be sick!

As far as I know I am not allergic to anything - dust, flowers, cats - none of them. But living in the cold weather where I do, cooped up in heated buildings all day in winter or airconditioned buildings all day in summer I think I am beginning to get some allergies. There is no fresh air unless I make the effort to go for a walk.

I had a flu shot this time and still got sick. Go figure! I had it bad last year and hence the decision to get a shot this year. Not much changed.

It also does't help when patrons with all sorts of smells come in. The other day I walked by our computers and at the end of the walk I was sniffing myself. There was a horrible BO all around. Remember I had cold which also means a stuffy nose. The odour must have been so strong!

I was glad to find out it wasn't me. The whole area was perfumed! by BO. And a few minutes later walks in a lovely lady with heavy fruity perfume. My headache and sneezing just got worse!

Ciao

Wednesday, June 18, 2008

Regulars and Irregulars at the Library

When we open the doors at 10 a.m. they rsuh in to get to the computers. Some yell and fight to get THE computer they want. Once settled they play online games, browse some crappy sites which occasionally includes porn, check their emails, blog, bebo, orkut, chat and after booking a computer for the next day or two, leave. This is the morning routine at our branch. It is the same faces, same issues, and same questions. These are our regulars.

There are other regulars who drop in or call just to chat. They’ll start with a serious question of course – on politics, criminal codes, or any current event that is happening. Then they tell you what they think about those issues, ask you for an opinion. In my case I might have an accent and of course look different so the conversation expands to where I might be from, how long I’ve been here and anything else you can ask an immigrant.

Then there are some who come to flirt with staff. One of our staff members was asked out for coffee by a middle-aged bald guy with an accent. She is a happily married wife and mother of three teenagers and whatever made him think she would be interested in him we would never know. After many appeals to her for a coffee date he suggested that she watch Bridges of Madison County. I guess he doesn’t know that it is also a book. Isn’t there a free club in town where guys like him can hang out?

What about your library? I'm sure you get these fun types visiting you too?