I just watched a video on Augmented Reality on the Common Craft Blog - a blog I follow regularly. This video got me thinking. With Google, people decided they didn't need libraries or librarians. With this, what will they say?
We as librarians know that the general mass doesn't know how to search efficiently or effectively, but.....hmmm.... they think they do.
But, what is the need for so much information anyway. These gadgets take away the decision making ability, the joy of looking up information, the adventure of venturing out, from us. Will the younger generation understand that? Or will they let their gadgets make decisions for them? How long will it be before you can point your glasses at a human being to decide weather he/she is your soul-mate (I hate that word).
I'm just another librarian rambling.
Showing posts with label librarians. Show all posts
Showing posts with label librarians. Show all posts
Friday, March 26, 2010
Wednesday, October 01, 2008
Anything else I can do for you.....?

Incidents happen when you are on desk. Some are funny, some make you think, some are annoying. This was just funny.
An older lady came to the library. She comes often enough that she knows me and comes directly to me for help. She had a paper (torn off a magazine) which had information on how to enter a contest. She could win a purse and she desperately needed one (she said!)
I logged into the site for her but alas! the site required* an email identification from person. Our lady didn’t have one. So she suggested that I provide my email and then call her if she (I) win(s). How is that for customer service? I had to politely reject that suggestion. Any thing else I can do for you……?
An older lady came to the library. She comes often enough that she knows me and comes directly to me for help. She had a paper (torn off a magazine) which had information on how to enter a contest. She could win a purse and she desperately needed one (she said!)
I logged into the site for her but alas! the site required* an email identification from person. Our lady didn’t have one. So she suggested that I provide my email and then call her if she (I) win(s). How is that for customer service? I had to politely reject that suggestion. Any thing else I can do for you……?
Subscribe to:
Posts (Atom)
